Please try to exit the game and login again.
If this operation doesn't fix the problem, click on the Options button (see the red arrows in the following image),
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If this operation doesn't fix the problem, click on the Options button (see the red arrows in the following image),
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click on the Support tab (see the red arrow in the following image) and click on the Delete Local Data button (blue arrow).
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When reentering the game, you should see emoticons and gifts.